Effective Date: 01/2025

LaundryTime USA (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://www.laundrytimeusa.com (“Website”) or use our laundry services.

If you do not agree with the terms of this policy, please do not use our Website.

1. Information We Collect

Personal Information

We may collect personal details you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Delivery or pickup address

  • Billing or payment information

Non-Personal Information

We also collect non-identifying data automatically, such as:

  • Browser and device type

  • Operating system

  • IP address

  • Website pages visited

  • Date and time of visit

2. How We Use Your Information

We use collected information for the following purposes:

  • To process and deliver laundry orders

  • To communicate with you regarding orders, updates, promotions, or support

  • To improve our Website and customer experience

  • To comply with applicable laws and regulations

3. Sharing Your Information

We may share your information in the following cases:

  • With trusted service providers such as payment processors and delivery partners

  • To comply with legal obligations or law enforcement requests

  • In the event of a business transfer, such as a merger or acquisition

Note: We do not share SMS opt-in data or consent with any third parties, except as necessary to provide SMS services through aggregators or message providers.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Understand how users interact with our site

  • Store your preferences for faster checkout

  • Improve Website functionality and performance

You may disable cookies in your browser settings at any time.

5. Data Security

We implement appropriate security practices to protect your personal data. However, no method of online storage or transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • Requesting access to or deletion of your personal data

  • Correcting inaccurate data

  • Withdrawing consent for communication or data processing

To exercise these rights, please contact us at privacy@laundrytimeusa.com.

7. Third-Party Links

Our Website may link to third-party websites. We are not responsible for the privacy policies or content of those sites and encourage you to review them independently.

8. Children’s Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect data from children. If we discover that such data has been collected, we will delete it promptly.

9. Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing purposes. It may only be shared with subcontractors supporting service-related functions (e.g., delivery, customer service).
SMS opt-in data and consent will never be sold or shared outside essential SMS functionality providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates are effective once posted on this page. Your continued use of the Website implies your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 privacy@laundrytimeusa.com